Per parameter: linked obligations, linked controls, % portfolio impacted (run simulator for simulation). Generated: 2026-05-16 11:11 UTC.
Parameter ID
Parameter name
Current value
Policy ref
Linked controls
Linked obligations
% portfolio impacted
hardship_sla_days
Hardship decision SLA (days)
20
NCC / REP 782
-
-
Run simulator with --sla-days for % impacted
complaint_ack_days
Complaint acknowledgement (days)
5
Conduct
-
-
Run simulator with --sla-days for % impacted
complaint_response_days
Complaint response (days)
21
Conduct
-
-
Run simulator with --sla-days for % impacted
To see impact of a parameter change (e.g. SLA 20 to 15 days), run: python simulator/run_simulator.py --sla-days 15 --output-html reporting/forecast.html